Privacy Policy

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This Privacy Policy is an integral part of the Sqetsa Terms of Service. By using our Services, you acknowledge that you have read and understood the terms of this Privacy Policy and our Terms of Service.

**1. Collection of Personal Information**

We collect personal information about you in various ways when you use our Services. The types of personal information we may collect include:

* **Personal and Contact Details:** Such as your name, gender, date of birth, address, telephone number, and email address.
* **Account and Profile Information:** Such as your username, password, and profile photo.
* **Financial and Transaction Information:** Such as bank account details, credit/debit card details, e-wallet information, records of your transactions, orders, and refund requests.
* **Technical Information:** Such as your IP address, device type, unique device identification numbers, operating system, browser type, and settings.
* **Usage and Location Data:** Such as how you use our Services, the features you use, the pages you view, and your approximate location (derived from your IP address or device settings).
* **Audio, Electronic, or Visual Information:** Such as photos or videos you upload for reviews or customer service purposes, and voice recordings of your conversations with our customer service team.
* **Information from Other Sources:** We may receive information about you from other sources, such as business partners, marketing agencies, and publicly available sources.

**2. Use of Personal Information**

We may use the personal information we collect for the following purposes:

* To provide, maintain, and improve our Services.
* To process your transactions and send related information, such as confirmations and invoices.
* To manage your account and provide customer support.
* To send you technical notices, updates, security alerts, and administrative messages.
* To communicate with you about products, services, offers, promotions, and events, and provide other news or information we think will be of interest to you.
* To monitor and analyze trends, usage, and activities in connection with our Services.
* To detect, prevent, and address fraud, security, or technical issues.
* To personalize and improve your experience with our Services.
* To comply with legal obligations and enforce our Terms of Service.

**3. Disclosure of Personal Information**

We may disclose your personal information to the following categories of recipients:

* **Sellers and Buyers:** To facilitate your transactions (e.g., your name and address are shared with the seller/buyer).
* **Third-Party Service Providers:** Such as payment processing companies, logistics and delivery service providers, data storage providers, and marketing partners.
* **Business Partners:** With whom we may jointly offer products or services.
* **Legal and Regulatory Authorities:** When we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, legal processes, or government requests.
* **In Connection with a Business Transfer:** In the event of a merger, acquisition, or sale of all or a portion of our assets.

**4. Cookies and Similar Technologies**

We use cookies and similar tracking technologies to track activity on our Services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.

**5. Your Rights**

You have certain rights regarding your personal information, which may include:

* The right to access and receive a copy of your personal information.
* The right to rectify or update your personal information.
* The right to delete your personal information.
* The right to restrict or object to the processing of your personal information.
* The right to data portability.
* The right to withdraw your consent at any time, where we rely on your consent to process your personal information.

You can exercise many of these rights by accessing your account settings. To exercise other rights, please contact us using the contact details provided below.

**6. Data Security**

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

**7. Data Retention**

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

**8. International Data Transfers**

Your personal information may be transferred to and processed in countries other than your country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

**9. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

**10. Contact Us**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: [**dpo@sqetsa.com**](mailto:dpo@sqetsa.com)

Berdasarkan Terms of Use yang sudah dibuat, berikut adalah **Acceptable Use Policy**, **Community Guidelines**, dan **Copyright Policy** yang lengkap untuk melengkapi kebutuhan website Anda:

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### **ACCEPTABLE USE POLICY FOR SQETSA**

**Last Updated: [Tanggal Terakhir Diperbarui]**

#### **1. Prohibited Activities**

You agree not to use our Website to:

**A. Illegal Activities**
– Violate any applicable laws or regulations
– Promote illegal activities or provide instructional information about illegal acts
– Engage in fraudulent, deceptive, or misleading practices

**B. Harmful Content**
– Transmit viruses, malware, or other destructive code
– Attempt to gain unauthorized access to our systems
– Engage in hacking, phishing, or other security breaches
– Conduct vulnerability testing without prior authorization

**C. Spam and Unsolicited Communications**
– Send spam, chain letters, or bulk unsolicited messages
– Use automated bots, spiders, or scrapers without permission
– Collect user information without consent
– Engage in excessive automated posting

**D. Harassment and Abuse**
– Bully, intimidate, or harass any user
– Post content that is hateful, threatening, or pornographic
– Incite violence or promote hate groups
– Share sexually explicit material

#### **2. Content Standards**

All user content must comply with the following:

**A. Accuracy and Authenticity**
– Provide accurate and truthful information
– Do not impersonate others or create fake accounts
– Clearly disclose sponsored or promotional content

**B. Respect for Privacy**
– Do not share others’ private information without consent
– Respect copyright and intellectual property rights
– Do not post confidential or proprietary information

**C. Quality and Relevance**
– Ensure content is relevant to the discussion
– Avoid repetitive or low-quality content
– Use appropriate language and tone

#### **3. Enforcement**

We may:
– Remove or edit violating content without notice
– Suspend or terminate user accounts
– Report illegal activities to law enforcement
– Cooperate with legal investigations

**Appeal Process:** Users may appeal enforcement actions by contacting [Email Address for Appeals]

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### **COMMUNITY GUIDELINES FOR SQETSA**

**Last Updated: [Tanggal Terakhir Diperbarui]**

#### **1. Our Community Vision**

We strive to create a welcoming environment where users can share knowledge and engage in meaningful discussions. Help us build a community based on:

– **Respect:** Treat others with courtesy and consideration
– **Constructiveness:** Provide helpful, constructive feedback
– **Openness:** Welcome diverse perspectives and opinions
– **Safety:** Maintain a harassment-free environment

#### **2. Interaction Standards**

**A. Comments and Discussions**
– Stay on topic and contribute meaningfully
– Use clear, respectful language
– Disagree respectfully without personal attacks
– Avoid derailing conversations

**B. User Profiles**
– Use appropriate profile pictures and names
– Do not create duplicate accounts
– Keep profile information appropriate and truthful

**C. Reporting Issues**
– Report violations using our reporting tools
– Provide specific details when reporting
– Do not engage with violators – let us handle it

#### **3. Content Categories**

**A. Encouraged Content**
– Helpful tutorials and explanations
– Constructive feedback and suggestions
– Respectful debates and discussions
– Original creative content

**B. Prohibited Content**
– Personal attacks or insults
– Discrimination based on race, gender, religion, etc.
– Misinformation or false claims
– Commercial spam or advertising

#### **4. Moderator Authority**

Our moderators have final say in:
– Content removal decisions
– Interpretation of guidelines
– Appropriate enforcement actions

**Moderator Principles:**
– Apply guidelines consistently and fairly
– Provide explanation for actions when possible
– Escalate difficult decisions to senior staff

—

### **COPYRIGHT POLICY FOR SQETSA**

**Last Updated: [Tanggal Terakhir Diperbarui]**

#### **1. Intellectual Property Rights**

**A. Our Content**
All original content on Sqetsa, including:
– Articles, blog posts, and tutorials
– Graphics, logos, and design elements
– Software code and website functionality
– Documentation and help materials

is protected by copyright and owned by Sqetsa unless otherwise stated.

**B. User Content**
Users retain copyright to their original content but grant us license as outlined in our Terms of Use.

#### **2. DMCA Compliance**

**A. Copyright Infringement Reports**
If you believe your copyright has been infringed, please send a written notice containing:

1. **Identification** of the copyrighted work
2. **Description** of the infringing material and its location
3. **Your contact information** (name, address, phone, email)
4. **Statement of good faith belief** that use is unauthorized
5. **Statement under penalty of perjury** that information is accurate
6. **Physical or electronic signature**

**B. Designated DMCA Agent**
[Your Name/Company Name]
[Full Physical Address]
[Email Address for DMCA notices]
[Phone Number for DMCA inquiries]

**C. Counter-Notification**
If you believe your content was removed mistakenly, you may submit a counter-notice containing:
1. Your physical or electronic signature
2. Identification of removed content
3. Statement under penalty of perjury of good faith belief
4. Your name, address, and consent to local jurisdiction

#### **3. Repeat Infringer Policy**

We maintain a policy of terminating repeat infringers in appropriate circumstances. We track:
– DMCA notices received against users
– User response to infringement claims
– Patterns of infringing behavior

#### **4. Fair Use and Exceptions**

We respect fair use and similar exceptions to copyright, including:
– Educational use
– Criticism and commentary
– News reporting
– Research and scholarship

#### **5. International Copyright Protection**

We comply with international copyright treaties including:
– Berne Convention
– WIPO Copyright Treaty
– TRIPS Agreement
– Local copyright laws in our operating regions

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### **IMPLEMENTATION ROADMAP**

#### **Phase 1: Immediate Deployment (Week 1-2)**
– [ ] Publish all policies on dedicated website pages
– [ ] Integrate policy links in website footer
– [ ] Set up DMCA and appeals email addresses
– [ ] Train moderators on enforcement procedures

#### **Phase 2: User Communication (Week 3-4)**
– [ ] Create pop-up for returning users about policy updates
– [ ] Send email notification to registered users
– [ ] Update registration flow to include policy acceptance
– [ ] Implement reporting tools for content violations

#### **Phase 3: Ongoing Management (Month 2+)**
– [ ] Establish moderation team and procedures
– [ ] Set up tracking system for DMCA notices
– [ ] Create quarterly policy review schedule
– [ ] Develop user education materials

—

### **RECOMMENDED ADDITIONAL RESOURCES**

1. **Privacy Center** – Central hub for all policy documents
2. **Transparency Report** – Regular reporting on enforcement actions
3. **User Education Portal** – Guides on responsible content creation
4. **Moderator Handbook** – Internal documentation for enforcement teams

This Privacy Policy describes how Sqetsa (“we,” “us,” or “our”) collects, uses, processes, and discloses your personal information when you use our website https://sqetsa.com (the “Service”).

This policy is designed to comply with:
– The **General Data Protection Regulation (GDPR)** for users in the European Economic Area (EEA)
– The **California Consumer Privacy Act (CCPA)** as amended by the CPRA for California residents
– Other applicable US state privacy laws

#### **1. Data Controller and Representative**
For users in the EEA:
– Data Controller: Sqetsa
– Contact: [Email DPO/Contact Person]
– Our EU Representative: [Nama/Nama Perusahaan Representative]
– Contact Representative: [Email Representative]

#### **2. Information We Collect**

**A. Personal Information We Collect Directly**
– **Account Information:** Name, email address, username, password for registered users
– **Content Information:** Comments, media uploads, profile information
– **Technical Information:** IP address, browser type, device information
– **Usage Data:** How you interact with our website

**B. Automatically Collected Information**
– **Cookies and Tracking Technologies:** We use cookies, web beacons, and similar technologies
– **Log Data:** IP address, browser type, pages visited, time spent on pages
– **Location Data:** Approximate location derived from IP address

**C. Information from Third Parties**
– **Social Media Platforms** (if you connect your account)
– **Gravatar Service** (for profile pictures)
– **Analytics Providers** (Google Analytics, etc.)
– **Spam Detection Services**

#### **3. Legal Basis for Processing (EEA Users)**
We process your personal data based on the following legal grounds:
– **Performance of Contract:** To provide our services to you
– **Legitimate Interests:** For website security, analytics, and improvement
– **Consent:** For cookies and marketing communications (where applicable)
– **Legal Obligation:** To comply with legal requirements

#### **4. How We Use Your Information**

#### **5. Data Sharing and Disclosures**

**We may share your information with:**

**A. Service Providers**
– **Hosting Providers:** Website infrastructure
– **Analytics Providers:** Google Analytics, etc.
– **Spam Detection:** Akismet, etc.
– **Payment Processors** (if applicable)

**B. Legal Requirements**
We may disclose information when required by law, such as to:
– Law enforcement agencies
– Regulatory authorities
– Legal proceedings

**C. Business Transfers**
In case of merger, acquisition, or asset sale

#### **6. International Data Transfers**

For EEA Users:
– We implement appropriate safeguards for international transfers
– Use Standard Contractual Clauses (SCCs)
– Ensure adequate protection for data transferred outside EEA

For US Users:
– We comply with state-specific privacy laws
– Ensure proper data protection agreements with vendors

#### **7. Your Rights**

**A. GDPR Rights (EEA Users)**
– Right to access your personal data
– Right to rectification
– Right to erasure (“right to be forgotten”)
– Right to restrict processing
– Right to data portability
– Right to object to processing
– Rights related to automated decision-making

**B. CCPA/CPRA Rights (California Residents)**
– Right to know what personal information is collected
– Right to delete personal information
– Right to correct inaccurate information
– Right to opt-out of sale/sharing of personal information
– Right to limit use of sensitive personal information
– Right to non-discrimination for exercising rights

**C. Other US State Rights**
– Colorado (CPA)
– Virginia (VCDPA)
– Connecticut (CTDPA)
– Utah (UCPA)
– Others as applicable

#### **8. Cookies and Tracking Technologies**

We use:
– **Essential Cookies:** Necessary for website functionality
– **Analytics Cookies:** Google Analytics, etc.
– **Marketing Cookies** (with consent)
– **Social Media Cookies** (with consent)

**Cookie Management:**
– Cookie banner with consent management
– Browser settings to refuse cookies
– Opt-out mechanisms for analytics

#### **9. Data Retention**

We retain personal data only as long as necessary for:
– Providing services to you
– Complying with legal obligations
– Resolving disputes
– Enforcement of agreements

**Specific Retention Periods:**
– Comments: Indefinitely (for automatic approval of follow-up comments)
– User profiles: Until account deletion requested
– Analytics data: [Specify duration, e.g., 26 months]
– Backup data: [Specify duration]

#### **10. Children’s Privacy**

Our Service is not directed to children under:
– 16 years (under GDPR)
– 13 years (under US laws)

We do not knowingly collect information from children. Contact us if you believe we have collected information from a child.

#### **11. Data Security**

We implement:
– Encryption protocols (SSL/TLS)
– Regular security assessments
– Access controls and authentication
– Secure data storage practices
– Employee training on data protection

#### **12. Do Not Track Signals**

We respond to “Do Not Track” signals and global privacy controls as required by applicable laws.

#### **13. Changes to This Policy**

We will:
– Notify you of material changes via email or website notice
– Update the “Last Updated” date
– Provide archive of previous versions (upon request)

#### **14. Contact Information**

**For Privacy-Related Inquiries:**
– Email: [dpo@sqetsa.com atau privacy@sqetsa.com]
– Postal Address: [your address]

**For EU Representatives:**
– [companies name Representative]
– [Email Representative]
– [address Representative of EU]

**For California Residents:**
– Designated request handling process
– Toll-free number (if required): [Phone number]

#### **15. Complaint Resolution**

You have the right to lodge complaints with:
– **Your local Data Protection Authority** (EEA users)
– **Your State Attorney General** (US users)

—

### **1. COOKIE POLICY FOR SQETSA**

**Last Updated: [Tanggal Terakhir Diperbarui]**

#### **A. What Are Cookies**
Cookies are small text files stored on your device when you visit our website. They help us provide, protect, and improve our Services.

#### **B. Types of Cookies We Use**

#### **C. Specific Cookies Used**

**First-Party Cookies:**
– `session_id` – Essential for login functionality (2 weeks)
– `comment_author` – Remembers comment details (1 year)
– `wp-settings` – Saves screen display choices (1 year)

**Third-Party Cookies:**
– `_ga` – Google Analytics (2 years)
– `_gid` – Google Analytics (24 hours)
– `_fbp` – Facebook Pixel (90 days)

#### **D. Cookie Management**

**For EEA Users:**
– We obtain explicit consent via cookie banner
– You can withdraw consent anytime
– Granular control over cookie categories

**For All Users:**
– Browser settings to block/delete cookies
– Opt-out links for specific services:
– Google Analytics: https://tools.google.com/dlpage/gaoptout
– Facebook: https://www.facebook.com/help/568137493302217

**Consequences of Disabling Cookies:**
– Cannot leave comments
– Cannot login to account
– Limited website functionality

—

### **2. DATA PROCESSING AGREEMENT (DPA) TEMPLATE**

**Between: Sqetsa (Data Controller)**
**And: [Vendor Name] (Data Processor)**

#### **A. Subject Matter and Duration**
This DPA governs the processing of personal data by the Processor on behalf of the Controller for the provision of [service description].

#### **B. Nature and Purpose of Processing**
– Data storage and hosting
– Analytics and reporting
– Customer support services
– [Other specific purposes]

#### **C. Types of Personal Data**
– Contact information
– Technical data
– Usage data
– [Other relevant categories]

#### **D. Data Subject Categories**
– Website visitors
– Registered users
– Comment authors
– [Other relevant categories]

#### **E. Technical and Organizational Measures**
The Processor shall implement:
– Encryption of personal data
– Access controls and authentication
– Regular security testing
– Staff training on data protection
– Incident response procedures

#### **F. International Transfers**
For transfers outside EEA:
– Standard Contractual Clauses (SCCs)
– Additional safeguards as required

#### **G. Subprocessing**
Processor shall not engage subprocessors without Controller’s prior written consent.

#### **H. Audit Rights**
Controller has right to audit Processor’s compliance with this DPA.

**Signature:**
_________________________
**Sqetsa (Controller)**

_________________________
**[Vendor Name] (Processor)**

—

### **3. DATA SUBJECT REQUEST FORM**

**Submit via: [email/online portal/physical address]**

#### **A. Request Type** (Check all that apply)
– [ ] Access to personal data
– [ ] Correction of inaccurate data
– [ ] Deletion of personal data
– [ ] Restriction of processing
– [ ] Data portability
– [ ] Objection to processing
– [ ] Opt-out of sale/sharing (CCPA)

#### **B. Requester Information**
– Full Name: _________________
– Email: ____________________
– Phone: ____________________
– Account Username (if any): _______________

#### **C. Identity Verification** (To be completed by Sqetsa)
**Verification Methods:**
– Email confirmation from registered address
– Knowledge-based authentication
– Government ID verification (for sensitive requests)

**Verification Notes:**
___________________________________

#### **D. Request Details**
**Describe the specific information you’re requesting:**
_________________________________________________

**Any additional context or details:**
_________________________________________________

#### **E. Response Timeline**
We will respond within:
– 30 days (CCPA)
– 1 month (GDPR)
– May be extended with notification

#### **F. Appeal Process**
If your request is denied, you may:
– Appeal the decision internally
– Lodge complaint with supervisory authority
– Seek judicial remedy

—

### **4. CONSENT MANAGEMENT MECHANISM**

#### **A. Cookie Banner Implementation**

**For EEA/UK Visitors:**
– **Precise geolocation** to detect EEA/UK visitors
– **No non-essential cookies** before consent
– **Granular consent options** by category
– **Easy withdrawl mechanism**

**Sample Consent Text:**
“We use cookies to enhance your experience. Some are essential, while others help us improve our services. You can manage your preferences below.”

**Consent Options:**
– [x] Essential Cookies (Always Active)
– [ ] Analytics Cookies
– [ ] Marketing Cookies
– [ ] Social Media Cookies

**Consent Storage:**
– Record consent decision with timestamp
– Store for 5 years as proof of compliance
– Allow easy consent withdrawal

#### **B. Age Verification Mechanism**

**For US Services:**
– **Age gate** for services targeting all ages
– **Parental consent** for users under 13/16
– **Verifiable parental consent** methods:
– Signed consent forms
– Credit card verification
– Video conference confirmation

—

### **5. DATA PROTECTION IMPACT ASSESSMENT (DPIA) TEMPLATE**

#### **A. Project Description**
– Project Name: _________________
– Data Protection Officer: _______________
– Assessment Date: _________________

#### **B. Data Processing Description**
– Nature of processing: _________________
– Scope of processing: _________________
– Data categories: _________________
– Data subjects: _________________

#### **C. Necessity and Proportionality**
**Assessment Questions:**
1. Is the processing necessary for our purpose? □ Yes □ No
2. Have we minimized data collection? □ Yes □ No
3. Can we achieve the purpose with less data? □ Yes □ No

#### **D. Risks and Mitigations**

#### **E. Consultation and Approval**
– DPO Consultation: □ Completed
– Legal Review: □ Completed
– Management Approval: □ Obtained

—

### **6. IMPLEMENTATION CHECKLIST**

#### **Immediate Actions (Week 1)**
– [ ] Deploy updated Privacy Policy
– [ ] Implement cookie consent banner
– [ ] Set up dedicated privacy email
– [ ] Create data request handling process

#### **Short-term Actions (Month 1)**
– [ ] Sign DPAs with all vendors
– [ ] Train staff on new procedures
– [ ] Document processing activities
– [ ] Set up data retention schedules

#### **Ongoing Compliance (Regular)**
– [ ] Monthly security assessments
– [ ] Quarterly policy reviews
– [ ] Annual staff training updates
– [ ] Regular DPIAs for new projects

—

### **Additional Recommendations:**

1. **Appoint a Data Protection Officer** if you process large-scale sensitive data
2. **Maintain Records of Processing Activities** (ROPA) as required by GDPR
3. **Implement Data Protection by Design** in all new projects
4. **Conduct Regular Security Assessments**
5. **Establish Incident Response Plan** for data breaches

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